Shipping policy
We do offer International shipping please contact sales@mtloftyranges.com.au to place your order.
MLRV apply a standard rate of $12.50 if the criteria of Shipping Discounts are not met.
Shipping Discounts: Shipping may be discounted or free under certain purchase rules such as reaching a minimum AUD dollar amount or the purchase of a minimum quantity of bottles. Free shipping may also be applied during promotional campaigns and under the discretion of MLRV. These rules are also subject to change without notice. When you reach the shipping section of the checkout, the most up to date shipping rates will apply and will not be altered.
Successful orders will be processed within 1 business day of confirmation. Orders will be shipped within 1 business day of being processed.
Once an order has been shipped, the recipient will receive an email and if supplied, an SMS notification with a tracking number.
Shipping to Australian metro areas can be expected to be delivered within 3-5 business days of dispatch. Shipping to Australian regional areas can expect delivery within 5-10 business days.
Any delivery timeframes specified by us are estimates only. We are not liable for any loss or damage that you may suffer if delivery is not made within the delivery timeframes or for any reason delivery is delayed.
Please note that we can’t deliver wine outside of Australia. We‘re also not obliged to deliver the goods to a location where our nominated contractor or agent does not provide delivery services. The person we deliver to must be aged 18 years or over (and may be asked to provide proof of age). If no-one is at the specified delivery address, or if there is no-one aged 18 or over, an attempted delivery notice will be left at the delivery address and you will need to follow the instructions on the notice.
If you have any concerns about your orders, shipping estimates or costs, please contact sales@mtloftyranges.com.au or call us on (08) 8389 8339.